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B2B selling
Seller
success hub

Your go-to place for resources and help throughout your journey selling on Alibaba.com.
" There are millions of buyers and sellers from all over the world, so you can enjoy the network effects of Alibaba.com, and the platform's buyer quality is fantastic. "
Ines Belakhdar
Founder of BYNES New York
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" Before Alibaba.com I was doing 99% of my business in the US. And now, thanks to the storefront platform, 30-35% of my business is global. "
Daniel Rosenfield
CEO at Totally Products LLC
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" Through Alibaba.com, Cosmetic Solutions is receiving dozens of business inquiries from all over the world each month, especially as skincare and wellness importance are skyrocketing. "
Cosmetic Solutions
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Resources
Learning center

A growing library of free tips, tutorials, and guides to help you succeed on Alibaba.com.
Getting started on Alibaba.com
Master the basics of selling on Alibaba.com in this easy to follow 6-step process during your first 30 days as a US seller.
Get started
Growing your account
Learn about the powerful tools available to help you attract more customers.

Start growing
Events
Upcoming webinars

Tune into our upcoming live events — exclusively for Alibaba.com US sellers.
View past webinars, here.
Webinar
5 tips to reach your first $1M
in sales on Alibaba.com
Thursday, August 5, 2021 | 1:00 PM ET
Register now
Q&A
Frequently asked questions

Get answers to common questions about B2B selling on Alibaba.com.
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As an Alibaba.com seller, you get more than a digital storefront on a global marketplace. You get an end-to-end wholesale service platform calibrated to help you grow your business, and help you provide services to your buyers. This is your opportunity to expand your sales and reach new wholesale customers. Schedule a call now to start selling.

BV stands for Business Verification. To activate your Alibaba.com seller account, BV is a critical component as it establishes the validity of your company. Submit BV information here.

Use the Bulk Upload button under the Products tab. Follow the onscreen instructions to provide information like product name, price, minimum order quantity (MOQ), and more.

Trade Assurance is the Alibaba.com order protection service. It allows you to transact on the site and protects both the buyer and seller in the case that something goes wrong with the order. Follow these steps to apply for Trade Assurance:

  • Visit the Help Center
  • Choose Verifications
  • Use the Apply for Trade Assurance button

When you are on your Alibaba.com account, go to My Alibaba and choose My Account. There you can change your password and email.

Star rating is an evaluating system designed to assess your performance and make you stand out to buyers. Two of the most important factors that contribute to your star rating are your response rate and the number of uploaded products.

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Support
Need more assistance?
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