1.Trade Assurance
No fees on select payment options
- No transaction fee when choosing Trustly and Online Bank Payment (ACH & SEPA) as payment method.
- Transaction fee capped at US $40 when paying with an Asia Pacific-issued MasterCard.
2.Air Express
Your package will be delivered to you on time when you choose On Time Delivery services.
- You will receive your order within 3-5 business days after the date on which your package is shipped out by the service provider.
- If not, you may apply for a refund of shipping fee (up to US $100).
3.Pay Later
Get up to US $500 cash back when you finance using Pay Later with Kabbage for the first time.
- US$ 500 cash back when you use US $10,000 or more in financing.
- US$ 100 cash back when you use US $500 to US $9,999.99 in financing.
4. Share Your Business Story
Share your business story and stand a chance to win up to US $1,000 cashback award.
“Reduced Transaction Fees for Selected Payment Options”
Rules, Terms & Conditions
(the “Official Rules”)
These Terms & Conditions apply to the “Reduced Transaction Fees for Selected Payment Options” promotional campaign, game, or event (each, a “Promotion”) being run on the Alibaba website (www.alibaba.com) (“Alibaba.com”).
1. The Promotion: During the Promotion Period (see clause 2 below), Eligible Members (as defined under Clause 5) who satisfy the requirements under Clause 6 shall be entitled to (i) zero transaction fee when choosing Trustly as payment method; (ii) zero transaction fee when choosing Online Bank Payment (ACH & SEPA) as payment method; and (iii) transaction fee capped at US $40 when paying with an Asia Pacific-issued MasterCard.
2. Promotion Period: The promotion begins on September 2, 2019 00:00:00 Pacific Time (PDT) and ends on September 30, 2019 23:59:59 Pacific Time (PDT) (the “Promotion Period”).
3. Promoter: Alibaba.com Singapore E-Commerce Private Limited, a company incorporated in Singapore with registered office address at 8 Shenton Way #45-01 AXA Tower Singapore 068811 (the “Promoter”).
4. Availability: This Promotion is available on the Alibaba.com website.
5. Eligible Member: You must be a registered member of Alibaba.com, except that employees, officers and directors of the Promoter and their respective immediate family members, affiliated and subsidiary companies, any company involved in the Promotion, together with their agents are not eligible to enter.
6. Promotion-specific Rules:
a) Trustly (“Trustly Promotion Offer”)
i. Any Eligible Member who (x) bank in one of the following European countries and/or regions: Austria, Belgium, Estonia, Finland, Germany, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, and the United Kingdom; and (y) placed an order between US $5 and US $300,000 and completed payment during the Promotion Period, shall be entitled to zero transaction fee when choosing Trustly as payment method.
ii. An Eligible Member must choose “Online Transfer” as the payment method at check out on Alibaba.com and choose “Trustly” as the service provider.
iii. In the event where a refund is required and processed for an Eligible Member, the Eligible Member may submit a refund request within 85 days from the date of order payment and any transaction fee associated with such refund shall be waived by the Promoter. If the refund is processed via T/T after the aforementioned 85-day period, then a transaction fee of US $30 associated with such refund shall apply.
iv. Each Eligible Member shall only be entitled to the Trustly Promotion Offer once and such offer shall only be applicable to each Eligible Member’s first successful order on Alibaba.com.
v. Only payments in the following currencies are supported under the Trustly Promotion Offer: EUR, GBP, PLN and CHF.
vi. The Trustly Promotion Offer is only available on a first come, first served basis and the Promoter may terminate the Trustly Promotion Offer at any time it deems appropriate.
b) Online Bank Payment (“Online Bank Payment Offer”).
i. Any Eligible Member who:
1. bank in the United States (ACH) and placed an order with maximum amount of US $50,000 and completed payment during the promotion period; OR
2. bank in France or Germany (SEPA) and placed an order with maximum amount of US $10,000 and completed payment during the promotion period,
shall be entitled to zero transaction fee when choosing Online Bank Payment as payment method.
ii. An Eligible Member must choose “Online Bank Payment” as the payment method at check out on Alibaba.com.
iii. In the event where a refund is required and processed for an Eligible Member, the Eligible Member may submit a refund request within 180 days from the date of order payment and any transaction fee associated with such refund shall be waived by the Promoter. If the refund is processed via T/T after the aforementioned 180-day period, then a transaction fee of US $30 associated with such refund shall apply.
iv. Only payments in the following currencies are supported under the Online Bank Payment Offer: USD under ACH(US) and EUR under SEPA(FR & DE).
v. The Online Bank Payment Offer is also available to purchases made via Alibaba.com mobile site during the Promotion Period.
c) Asia-Pacific issued Credit/Debit MasterCard Payment (“Mastercard Offer”)
i. Any Eligible Member shall be entitled to transaction fee capped at US $40 when paying with an Asia Pacific-issued MasterCard on Alibaba.com during the Promotion Period.
ii. The order amount under the Mastercard Offer is limited to a maximum of US 12,000.
iii. An Eligible Member must use an Asia-Pacific issued Mastercard as the payment method at check out on Alibaba.com. For the avoidance of doubt, an Asia-Pacific issued Mastercard shall mean Mastercard issued in the following countries and/or regions: American Samoa, Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Guam Heard and McDonald Islands, Hong Kong Special Administrative Region, India, Indonesia, Japan, Kiribati, Korea, Lao's, Macao Special Administrative Region, Malaysia, Maldives, Marshall Islands, Federated States of Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau Papua New Guinea, Philippines, Pitcairn, Samoa Singapore, Solomon Islands, Sri Lanka, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Tuvalu, U.S. Minor Outlying Islands, Vanuatu, Vietnam, Wallis and Futuna.
iv. Only USD payment is supported under the MasterCard Offer.
v. In the event where a refund is required and processed for an Eligible Member, the Eligible Member may submit a refund request within 2 years from the date of order payment and any transaction fee associated with such refund shall be waived by the Promoter. If the refund request is raised after the aforementioned 2-year period, then the Buyer shall contact the Alibaba.com customer service team to manually process such refund and any transaction fee associated with such refund.
vi. The Mastercard Offer is also available to purchases made via Alibaba iPhone and Android App and Alibaba.com mobile site during the Promotion Period.
vii.Capped at USD 40 for eligible APAC-issued Mastercards and final transaction fee charged is shown at checkout, which may vary depending on specific eligibility rules stated from previous promotional copy.
7.General Rules:
a) By participating in this Promotion, you agree to be bound by these Official Rules.
b) Any fraud and/or abuse of the offers awarded/ received under the Promotion (“Offers”) by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to the Offers and/or cancellation of all or part of your account(s) with the Promoter. The Promoter reserves the right to deduct the value of any Offers awarded inappropriately to you directly from your account(s) with the Promoter without prior notice and/or take legal action in such instances to recover any outstanding amounts.
c) In the event that the Promotion is ceased or suspended by the relevant authorities or due to serious network attack or system fault, the Promotion may be terminated prematurely. Such situation shall constitute a force majeure event and the Promoter shall not be liable for any damages or claims that arise out of the event.
d) The Promoter is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.
e) In the event that the Promotion becomes inoperable due to any computer network related reasons, you agree that the Promoter shall not be held liable for any damages.
f) Time and validity of any transactions and/or your eligibility to the Offers shall be determined by the Promoter at it sole discretion based on the Promoter’s record. If there is any discrepancy between the record of transaction held by you and that held by the Promoter, the Promoter’s record shall be conclusive and binding on you.
g) The Promoter reserves the right to amend these Official Rules as well as to vary or terminate any of the Offers upon notice. In the event of disputes, the decision of the Promoter shall be final and binding.
h) The Promoter reserves the right and absolute discretion to cancel or revoke your right to participate in a Promotion or use any Offers, upon discovery of your violation of these Rules or your dishonest, malicious, fraudulent, unlawful or, in the opinion of the Promoter, inappropriate acts in your participation in any Promotion.
8. Conflict of Terms and Conditions:
a) In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.
b) In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on Alibaba.com, the terms under these Official Rules shall prevail.
9. Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, In no event will the promoter be liable to YOU for any direct, INDIRECT, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with your participation in thIS PROMOTION, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not Sponsor HAs been advised of the possibility of such loss or damage.
10. Disputes: You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible, and shall have no liability to it or anyone else for any dispute or claim that arises out of the your participation in the Promotion.
11. Governing Law: You agree that this Promotion is governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with this Promotion must be brought in a court of competent jurisdiction in Hong Kong.
Official Rules for “On Time Delivery”
(the “Official Rules”)
These terms and conditions under the Official Rules apply to the “On Time Delivery” promotional campaign (each, a “Promotion”) on Alibaba.com International Website (www.alibaba.com) (“Alibaba.com”).
1. The Promotion: During the Promotion Period (as defined in Clause 2), any Eligible Member (as defined in Clause 5) who satisfy the requirements under Clause 6 shall be entitled to receive “On Time Delivery” service, when they purchase the Selected Products (as defined in Clause 6(a)(i)).
2. Promotion Period: The Promotion commences from September 2, 2019 00:00:00 Pacific Time (PDT) to September 30, 2019 23:59:59 Pacific Time (PDT) (the “Promotion Period”).
3. Promoter: Alibaba (China) Technology Co., Ltd, a company incorporated in the People’s Republic of China with registered office address at No. 699, Wangshang Road, Binjiang District, Hangzhou City, Zhejiang Province, People's Republic of China (the “Promoter”).
4. Availability: This Promotion is available on Alibaba.com, Alibaba.com mobile site, Alibaba iPhone and Android App, as well as Android Pads.
5. Eligible Member: You must be a registered member of Alibaba.com. Notwithstanding that, any person who is an employee, officer and/or director of the Promoter (including his/her immediate family members, agents, any corporate entity in which he/she is a shareholder, director and/or employee, and, such corporate entity’s affiliates and subsidiaries) shall not be eligible to participate in this Promotion.
6. Promotion-specific Rules:
(a) Each Eligible Member shall adhere to the following process to qualify for and take part in the Promotion:
(i) Step 1: Eligible Member shall: (A) select products of Trade Assurance suppliers that support “Alibaba.com Parcels” (“Shipping Option”) and ensure that the Shipping Option must have an “On Time Delivery” tag appearing next to it on Alibaba.com (and its mobile-optimized versions) (“Selected Products”); and (B) place its order (“Purchase Order”);
(ii) Step 2: Eligible Member shall choose the Shipping Option with “On Time Delivery” tag appearing next to them as the shipping method;
(iii) Step 3: Eligible Member shall click on the “Start Order” button and complete the relevant payment on or before September 30, 2019 23:59:59 Pacific Time (PDT); and
(iv) Step 4: If an Eligible Member placed an order with “On Time Delivery” service, such Eligible Member (or its designated recipient) will receive the order within five (5) business days after the Shipment Date (as defined below) (“Delivery Period”). If not, the Eligible Member may apply for a refund of the shipping fee (up to US $100).
(b) For the avoidance of doubt, please note the following:
(i) this Promotion shall apply to those Selected Products only;
(ii) The term “Shipment Date” refers to the date on which the products under any Purchase Order have been delivered by the logistics service provider chosen by an Eligible Member pursuant to Clause 6(a)(ii). For the purposes of determining the exact Shipment Date, each Eligible Member shall refer to the Order Details Page (as defined below) for the relevant Purchase Order, and the “Shipment Date” shall be the date shown on the Order Details Page when the status of the Purchase Order has been updated and appears as “Receiving”, and it states that “the order has been shipped” with a “Shipment” tag next to it. The Shipment Date shown on the Order Details Page shall be final and binding.
(iii) All Eligible Members may access the “Order Details Page” through “Home > My Alibaba > Order Management > All Orders > Order Details” after logging in their Alibaba.com accounts.
(iv) The term “Delivery Period” shall be computed from the first (1st) business day 00:00:00 Beijing Time after the Shipment Date to the fifth (5th) business day 23:59:59 (Local Time). The Delivery Period does not include supplier manufacturing lead time, public holidays and weekends in both the delivering country and destination country.
(v) The Promoter reserves the right of final interpretation of the terms “Shipment date”, “Delivery Period”, “Refund”, “Late Delivery”, “Refund Period”, “September 10 Purchase Order”, “Refund Cap” and “Delivery Cut-Off Time”.
(c) The shipping address/destination of the Eligible Member (or its designated recipient) must be located in one of the following countries: United States, Canada, Mexico, United Kingdom, France, Germany, Netherlands, Spain, Italy, Switzerland, Sweden, Denmark, Norway, Ireland, Czech, Poland, Finland, Australia, Thailand, Singapore, Philippines, Japan or South Korea. This Promotion shall not apply if the shipping address/ destination is: (i) located at any Fulfillment by Amazon (FBA) warehouses; or (ii) with certain specific postcodes as may be determined by the Promoter at its sole discretion.
(d) Rules relating to any refund of shipping fee (“Refund”):
(i) Any Eligible Member shall be entitled to the Refund if its Purchase Order was not delivered to the Eligible Member (or its designated recipient) within the Delivery Period (“Late Delivery”).
(ii) In the case of Late Delivery, such Eligible Member may apply for the Refund within thirty (30) days after the “Estimated Delivery Date” which is shown on the Order Detail Page (“Refund Period”). The Promoter will request for the Eligible Member’s bank information and remit the shipping fee in due course. Any Eligible Member who (i) did not submit any application for the Refund within the Refund Period or (ii) failed to provide its bank information to the Promoter within thirty (30) days from the Promoter’s first request date for such information shall be deemed to have waived its right in relation thereto.
(iii) For any successful application for the Refund, the Eligible Member shall be entitled to receive an amount which is equivalent to the shipping fee paid thereby for its Purchase Order. Notwithstanding that, unless the products involved in any case of the Late Delivery were purchased pursuant to a Purchase Order made on September 10, 2019 23:59:59 Pacific Time (PDT) (“September 10 Purchase Order”), all Refund of any Purchase Order made on any other dates shall be subject to a cap of US$100 (“Refund Cap”). In the event where any Late Delivery involves products that were purchased pursuant to any September 10 Purchase Order, the Refund Cap shall be US $200.
(iv) Each Eligible Member may apply for one (1) Refund only for each Purchase Order.
(v) In the event where there are two (2) or more Purchase Orders of the same Eligible Member in the same shipping and such shipping fails to deliver to the Eligible Member (or its designated recipient) within the Delivery Period, the Eligible Member shall be entitled to one (1) Refund only and the amount of the Refund will be based on the highest shipping fee paid by the Eligible Member amongst those Purchase Orders, subject always to the applicable Refund Limit.
(vi) If any Purchase Order is cancelled prior to the Shipment Date, such Purchase Order shall no longer be entitled to the “On Time Delivery” service.
(e) Under the following circumstances, the Promoter shall not have any obligation to make any Refund to any Eligible Member:
(i) Unusual Custom Operation: This includes but not limited to any delay, confiscation and/or destruction of products due to unexpected/uncommon custom declaration at the port of departure, incomplete export information, custom clearance at the port of destination, custom inspection, lack of documents or information (including declaration value) and unclear description of any commercial invoices;
(ii) Reasons Attributable to Recipient: This includes but not limited to the need to seek for further confirmation/clarification from recipients for some information during the course of delivery and/or shipping, any delay due to the time taken by recipients to settle any applicable tariff, levy and etc., any refusal by recipients to acknowledge receipt of the products;
(iii) Supplier or recipient has notified to discard the products, or has made additional requests that are uncommon and/or unreasonable; and
(iv) Any delays which are due to reasons not attributable to the Promoter or its logistics service providers including force majeure or any reasons attributable to supplier or recipient.
(f) Notwithstanding anything to the contrary, any Eligible Member will only be entitled to receive the “On Time Delivery” services provided that the Shipment Date for any Purchase Order is prior to October 31, 2019 23:59:59 Beijing Time (“Delivery Cut-Off Time”). In the event where the Shipment Date of any Purchase Order is beyond the Delivery Cut-Off Time, the Eligible Member shall not be entitled to receive the “On Time Delivery” service. All Eligible Members agree and acknowledge that none of the Promoter or its affiliates shall be held liable for any claims, losses, damages (directly or indirectly) as a result thereof.
(g) All Eligible Members will not be entitled to receive “On Time Delivery” service in the following events:-
(i) if the suppliers fail to arrange for shipment of the products under any Purchase Order in accordance with the Shipping Option chosen by the Eligible Members; or
(ii) if it is subsequently discovered that, due to the nature of the products under any Purchase Order of the Eligible Members, the Shipping Option does not support the shipment of the products and the shipment has to be conducted by other logistics service providers.
Notwithstanding anything to the contrary, the Eligible Member agrees to waive any claims and/or rights to commence any legal actions against any party (including but not limited to the Promoter, its affiliates, logistics service provider and/or suppliers) that it may have in respect of the events set out above.
(h) Shipment which contains hazardous materials shall not be accepted.
(i) Shipment which contains of batteries (such as model PI966, PI967, PI969 & PI970) shall only be accepted if the required battery certifications and supporting documents have been provided. All Eligible Members shall be obliged to contact the relevant suppliers, and to request the suppliers to confirm such specifications and requirements with the logistics service provider chosen by the Eligible Members.
(j) The Promoter (or the logistics service provider chosen by the Eligible Member) shall have the right to destroy any products at the sole costs and expenses of the Eligible Member in the following scenarios:
(i) the products (or any part thereof) have failed to pass any custom clearance due to any reason attributable to the Eligible Member including but not limited to its failure to settle any duty and levy in relation thereto; and
(ii) the Eligible Member refuses to accept delivery.
7. General Rules:
(a) By participating in this Promotion, you agree to be bound by the Official Rules.
(b) Any fraud and/or abuse of the offers awarded/ received under the Promotion (“Offers”) by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to the Offers and/or cancellation of all or part of your account(s) with the Promoter. The Promoter reserves the right to deduct the value of any Offers awarded inappropriately to you directly from your account(s) with the Promoter without prior notice and/or take legal action in such instances to recover any outstanding amounts.
(c) In the event that the Promotion is ceased or suspended by the relevant authorities or due to serious network attack or system fault, the Promotion may be terminated prematurely. Such situation shall constitute a force majeure event and the Promoter shall not be liable for any damages or claims that arise out of the event.
(d) The Promoter is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.
(e) In the event that the Promotion becomes inoperable due to any computer network related reasons, you agree that the Promoter shall not be held liable for any damages.
(f) Time and validity of any transactions and/or your eligibility to the Offers shall be determined by the Promoter at it sole discretion based on the Promoter’s record. If there is any discrepancy between the record of transaction held by you and that held by the Promoter, the Promoter’s record shall be conclusive and binding on you.
(g) The Promoter reserves the right to amend the Official Rules as well as to vary or terminate any of the Offers upon notice. In the event of disputes, the decision of the Promoter shall be final and binding.
(h) The Promoter reserves the right and absolute discretion to cancel or revoke your right to participate in the Promotion or use any Offers, upon discovery of your violation of the Official Rules or your dishonest, malicious, fraudulent, unlawful or, in the opinion of the Promoter, inappropriate acts in your participation in the Promotion.
8. Conflict of Terms and Conditions:
(a) In case of any discrepancy in the content between the English and other non-English language versions of the Official Rules, the English version shall prevail.
(b) In the event that any of the terms under the Official Rules conflict with rules and/or any such related information displayed elsewhere on Alibaba.com, the terms under the Official Rules shall prevail.
9. Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, In no event will the promoter (and/or any of its Affiliates) be liable to YOU for any direct, INDIRECT, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with your participation in thIS PROMOTION, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not Sponsor HAs been advised of the possibility of such loss or damage.
10. Disputes: You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible, and shall have no liability to it or anyone else for any dispute or claim that arises out of the your participation in the Promotion.
11. Governing Law: You agree that this Promotion is governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with this Promotion must be brought in a court of competent jurisdiction in Hong Kong.
Pay Later Super September 2019 Promotion Rules on Alibaba.com
Get up to US $500 cash back when you finance using Pay Later with Kabbage during Super September:
- US $500 cash back when you use US $10,000 or more in financing
- US $100 cash back when you use US $500 to US $9,999.99 in financing
Who is eligible for Pay Later Super September benefits?
Any US buyers who are registered members of Alibaba.com and take business loan of US $500 or more using Pay Later with Kabbage for the first time during the Super September promotional period are eligible for this promotion. You will receive US $500 cash back when you use US $10,000 or more in financing or US $100 cash back when you use US $500 to US $9,999.99 in financing. This benefit is non-transferable, valid only while funds last, and is limited to one (1) cash back reward per customer. Total cash back available to each customer is capped at US $500.
When are the Pay Later Super September benefits available?
The promotion shall commence from September 2, 2019 00:00:00 Pacific Time (PDT) and will continue through September 30, 2019 23:59:59 Pacific Time (PDT) or the date on which the aggregate cash back reward granted to customers has reached US $200,000, whichever is earlier.
Disclaimer:
- Customers who take a business loan using Pay Later with Kabbage for the first time between September 2, 2019 00:00:00 Pacific Time (PDT) and September 30, 2019 23:59:59 Pacific Time (PDT) will receive up to US $500 cash back. Customers who take their first loan for an amount between US $500 and US $9,999.99 during the promotion period will receive US $100 cash back. Customers who take their first loan for US $10,000 or greater during the promotion period will receive US $500 in cash back. The relevant cash back amount will be deposited into the business bank account associated with the customer’s Pay Later profile by January 26, 2020 after successful payments of at least three monthly statements in full or after the loan is paid in full. This benefit is non-transferable, valid only while funds last, and is limited to one (1) cash back reward per customer. Total cash back available to each customer is capped at US $500. Terms and conditions of the promotion may change. The promotion may be cancelled at any time. Available to US buyers who are registered members of Alibaba.com only. In the event where there is any dispute, the decision of Alibaba.com and/or Kabbage shall be final and binding.
All Kabbage business loans are issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.
Alibaba.com is not the lender or broker for any Kabbage loans. Alibaba.com makes no representation that you will be qualified for a Kabbage line of credit.
“Share your Alibaba.com story” Contest Rules, Terms & Conditions
(the “Official Rules”)
These terms & conditions apply to the “Share your Alibaba.com story” Contest (the “Contest”) that is held on the Alibaba.com International Website (www.alibaba.com) (“Alibaba.com”).
These terms and conditions are applicable solely between the Organizer (as defined below) and the Eligible Members (as defined below).
1. The Contest: Eligible Members who satisfy the requirements under Clause 6 shall be entitled to participate in the Contest by submitting their business stories and experiences using Alibaba.com (“Submission”). All Submissions will be judged in accordance with the criteria set out in Clause 6.6.
Winners will be entitled to receive certain Cashback Awards (as defined below) of up to US $1,000. The exact amount of the Cashback Awards will, subject to the applicable cap as further described in Clause 6.7, be equivalent to the single highest payment amount settled for any Trade Assurance order placed by the relevant winner during the Super September period i.e. between September 2, 2019 00:00:00 Pacific Time (PDT) to September 30, 2019 23:59:59 Pacific Time (PDT). For the avoidance of doubt, any winner who did not place any Trade Assurance order and make the relevant payment during the Super September period will not be entitled to receive any Cashback Awards. For further details relating to the Cashback Awards, please refer to Clause 6.7.
2. Contest Period: The story submission period begins on September 2, 2019 00:00:00 Pacific Time (PDT) and ends on September 30, 2019 23:59:59 Pacific Time (PDT) (the “Story Submission Period”); and the voting period begins on September 2, 2019 00:00:00 Pacific Time (PDT) and ends on October 8, 2019 23:59:59 Pacific Time (PDT) (the “Voting Period”).
3. Organizer: Alibaba.com Singapore E-Commerce Private Limited, a company incorporated in Singapore with registered office address at 8 Shenton Way #45-01 AXA Tower Singapore 068811 (the “Organizer”).
4. Availability: This Contest is available on the Alibaba.com, Alibaba.com mobile site, Alibaba iPhone and Android App.
5. Eligible Member: You must be a registered member of Alibaba.com. Notwithstanding that, any person who is an employee, officer and/or director of the Organizer (including his/her immediate family members, agents, any corporate entity in which he/she is a shareholder, director and/or employee, and, such corporate entity’s affiliates and subsidiaries) shall not be eligible to participate in this Contest.
6. Contest-specific Rules:
6.1 Each Eligible Member is eligible to submit a maximum of one (1) story on the Contest Topic (as defined below) during the Story Submission Period.
6.2 The topic of any participating story in this Contest is “Why was Alibaba.com the right choice for your business?” (the “Contest Topic”). In this regard, you may consider writing about: (a) how Alibaba.com has assisted your business growth; and/or (b) how certain Alibaba.com features (Trade Assurance order protection, inspection services, logistics services) have made it easier to conduct business.
6.3 The language of the story shall be in English.
6.4 All Eligible Members may invite any registered member or unregistered user of Alibaba.com (“Voter”) to read those stories submitted to Alibaba.com and vote for its preferred story(ies) by giving a ‘like’ thereto during the Voting Period. Each Voter is entitled to cast one (1) vote only to the same story each day during the Voting Period.
6.5 Winners of the Contest will be announced on or around 18 October 2019 (“Results Announcement Date”) and each winner shall be notified by email on or around the Results Announcement Date.
6.6 Each Submission will be assessed in accordance with the following criteria:-
Criteria Score
• Total number of “likes” received at the end of the Voting Period - 60%
• Assessment conducted by the Organizer* - 40%
Total 100%
* Factors involved in the conduct of the assessment by the Organizer will mainly include: (a) the relevancy of the story to the Contest Topic; (b) the length of the story (note: story with 1500-2000 characters will be more preferable); (c) creativity of the story (note: story with picture(s) attached and/or data details included will be more preferable).
6.7 Eligible Members whose stories based on the scores announced by the Organizer are ranked within top 50 amongst all the Submissions will be entitled to receive the following cashback awards (“Cashback Awards”):
(a) For stories which ranked between 1st to 20th
Each of the Eligible Members shall be entitled to receive up to US$1,000* of cashback;
(b) For stories which ranked between 21st to 50th Each of the Eligible Members shall be entitled to receive up to US $500* of cashback.
* Note: The exact amount of the Cashback Awards which an Eligible Member is entitled to receive hereunder (“Exact Cashback”) will be equivalent to the single highest payment amount (it may be a deposit or a full payment) settled for any Trade Assurance order placed by the Eligible Member during the Super September period, subject always to the applicable cap (of either US $1,000 or US $500).
For the avoidance of doubt, it is a prerequisite for any Eligible Member to have placed a Trade Assurance order and settled the payment (it may be a deposit or a full payment) in respect thereof during the Super September period, in order to be entitled to receive the Cashback Awards. If there are more than one (1) payment settled by the Eligible Member during the Super September period, the amount of the Exact Cashback will be equivalent to the highest payment amount amongst those payments.
6.8 Each winner of the Contest shall provide a valid bank account number and the relevant wire transfer information as required by the Organizer via a designated mean (to be set out in the results notification email in accordance with Clause 6.5) on or before 31 October 2019 to be eligible to receive the Exact Cashback. Unless otherwise agreed by the Organizer, any failure to provide such information before such date shall disqualify such winner’s entitlement to the Exact Cashback.
6.9 The Exact Cashback shall be remitted to the designated bank account specified by the winner within thirty (30) days from the Results Announcement Date.
6.10 If a winner has submitted an application for or successfully received, a refund in respect of the payment made by the winner for its Trade Assurance order during the Super September period, on or before the Exact Cashback is remitted to the designated bank account specified by the winner, the Organizer reserves the right to disqualify the winner’s entitlement of the Exact Cashback.
6.11 Each winner of this Contest must agree to participate in any further promotional events (“Promotional Events”) organized by the Organizer, including but not limited to participate in any interviews, video or photo shooting, following their participation of this Contest. Any failure to participate in the Promotional Events shall disqualify such winner’s entitlement to receive the Exact Cashback and may be required to refund the same to the Organizer.
6.12 Each Eligible Member shall be responsible for all tax liabilities (if any) in relation to the Cashback Award received by the Eligible Member from this Contest.
6.13 The Organizer shall have the final right of interpretation in the event of any dispute between the Organizer and the Eligible Member.
7. License Grant to the Organizer:
7.1 Each Eligible Member who participates in this Contest (“Participant”) agrees to grant the Organizer and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right and license to the trademark, copyright, publicity and database rights, with respect to the Content (as defined below), and the right to create any derivative works that such Participant has in the Content. The Organizer may store or reformat the Content on Alibaba.com and display the Content on Alibaba.com in any way the Organizer may deem appropriate. The Organizer may edit the Content for space or clarity, or use the Content in whole or in part as the Organizer deems appropriate in its sole and absolute discretion; provided, however, that the Organizer will not intentionally misrepresent or misstate the Content. The Organizer is not obligated to submit any advertising and other materials to any winner for approval, or to produce, distribute or utilize any of the rights granted herein.
7.2 Each Participant unconditionally and irrevocably consents and agrees that the Organizer, its employees, contractors or agents have each Participant’s permission and the right to interview, film, photograph, tape, or otherwise make a video reproduction of each Participant, and to record each Participant’s voice on any subsequent promotional event in connection with the Contest and/or the Promotional Events as determined by the Organizer (the "Video Shoot"), and to use, re-use, publish the content of the Video Shoot (in whole or in part) (the "Video Shoot Content"), in any marketing activities, media, marketing channels, and to post, upload, distribute Video Shoot Content on any websites, online platforms, social media sites that the Organizer shall at its sole discretion decide. Each Participant further consents that its name and identity may be used, represented, disclosed or revealed therewith or by any descriptive text or commentary. Each Participant acknowledges and agrees that the aforementioned acts do not and shall not constitute an infringement or lead to an infringement of such Participant’s intellectual property rights.
7.3 Each Participant hereby irrevocably releases and discharges the Organizer, its affiliates, employees, contractors, agents, licensees, successors and assigns from any and all claims, actions, demands, liabilities and damages whatsoever arising out of or in connection with the taking of the Video Shoot, and the use of the Video Shoot Content, each Participant’s identity or likeness. The term of this consent, release and waiver shall continue in perpetuity.
7.4 For the purpose of this Clause 7, “Content” means each Participant’s name, photograph, likeness, biographical data, the story submitted by such Participant for this Contest, and recordings of each Participant’s voice in connection with the Contest and/or the Promotional Events (if applicable), and in connection with the advertising, promotion and the exploitation of the foregoing in any manner, by any method and in any and all media now known or hereafter devised; and any content or media related to or derived from any interview, communication, video shoot, press release, speech, social media posts of the Participant in connection with the Contest and/or the Promotional Events.
8. General Rules:
8.1 By participating in this Contest, you agree to be bound by these Official Rules.
8.2 You represent and warrant that (a) you have all rights to grant the above licenses to the Organizer; (b) any content of the story for the purposes of this Contest, including any script, digital image or other means posted to the designated promotion page, is free from any infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights; and (c) all information and materials provided by you pursuant to this Contest shall be true, accurate and not misleading.
8.3 Any (i) fraud and/or abuse of the offers awarded/ received under the Contest (“Offers”) by you; or (ii) deliberate advertising or marketing of any brands or commercial intention by you via this Contest, as determined by the Organizer at its sole discretion, will result in forfeiture of your eligibility to the Offers and/or cancellation of all or part of your account(s) with the Organizer. The Organizer reserves the right to deduct the value of any Offers awarded inappropriately to you directly from your account(s) with the Organizer without prior notice and/or take legal action in such instances to recover any outstanding amounts.
8.4 By linking and/or providing your bank account details (including but not limited to your full name, your bank name and your bank card number) for the purposes of receiving the Cashback Award, you agree and consent for the release of such information by the Organizer or relevant agents (as appointed by the Organizer) to process any Trade Assurance order payment in accordance to these Official Rules and the information provided is accurate, complete and up-to-date.
8.5 In the event that the Contest is ceased or suspended by the relevant authorities or due to serious network attack or system fault, the Contest may be terminated prematurely. Such situation shall constitute a force majeure event and the Organizer shall not be liable for any damages or claims that arise out of the event.
8.6 The Organizer is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.
8.7 In the event that the Contest becomes inoperable due to any computer network related reasons, you agree that the Organizer shall not be held liable for any damages.
8.8 Time and validity of any transactions and/or your eligibility to the Offers shall be determined by the Organizer at it sole discretion based on the Organizer’s record. If there is any discrepancy between the records of transaction held by you and that held by the Organizer, the Organizer’s record shall be conclusive and binding on you.
8.9 You shall fully compensate, indemnify, defend and hold harmless the Organizer, its affiliates, their successors and permitted assigns, and their respective representatives, from and against any and all liabilities, damages, losses, settlements, penalties, fines, costs and expenses, including, without limitation, reasonable attorneys’ fees, of whatever kind or nature, to the extent arising from any breach of these Official Rules by you or based on any of your negligence or misconduct with respect to these Official Rules.
8.10 The Organizer reserves the right to amend these Official Rules as well as to vary or terminate any of the Offers upon notice. In the event of disputes, the decision of the Organizer shall be final and binding.
8.11 The Organizer reserves the right and absolute discretion to cancel or revoke your right to participate in a Contest or use any Offers, upon discovery of your violation of these Rules or your dishonest, malicious, fraudulent, unlawful or, in the opinion of the Organizer, inappropriate acts in your participation in any Contest.
9. Conflict of Terms and Conditions:
9.1 In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.
9.2 In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on Alibaba.com, the terms under these Official Rules shall prevail.
9.3 Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, In no event will the ORGANIZER be liable to YOU for any direct, INDIRECT, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with your participation in this CONTEST AND/OR PROMOTIONAL EVENTS, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not Organizer has been advised of the possibility of such loss or damage.
9.4 Disputes: You acknowledge and agree that the Organizer or any of its affiliates shall not be responsible, and shall have no liability to it or anyone else for any dispute or claim that arises out of the your participation in the Contest.
9.5 Governing Law: You agree that this Contest is governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with this Contest must be brought in a court of competent jurisdiction in Hong Kong.