“Alibaba.com - #SUPERSEPTEMBER” Rules, Terms & Conditions (the “Official Rules”)
These Terms & Conditions apply to the “Alibaba.com - #SUPERSEPTEMBER” promotional campaign, game, or event (each, a “Promotion”) being run on the business-to-business alibaba.com platform (“Alibaba.com”).
1. The Promotion: During the Promotion Period (see Clause 2 below), Eligible Members (as defined under Clause 5) who satisfy the requirements under Clause 6 shall be entitled to receive the promotion offers given away under each Promotion (see Clause 6 for details).
2. Promotion Period: The promotion begins on September 20, 2017 at 00:00:00 AM PDT and ends on October 19, 2017 at 11:59:59 PM PDT (the “Promotion Period”).
3. Promoter: Alibaba.com Singapore E-Commerce Private Limited, a company incorporated in Singapore with registered office address at 10 Collyer Quay # 10-01, Ocean Financial Centre, Singapore 049315 (the “Promoter”).
4. Availability: The Promotion is available on the Alibaba.com website, and/or Alibaba.com iPhone and Android App, Android Pads, iPads, subject to the Promotion-specific rules.
5. Eligible Member: You must be a registered member of Alibaba.com, except that employees, officers and directors of the Promoter and their respective immediate family members, affiliated and subsidiary companies, any company involved in the Promotion, together with their agents are not eligible to enter.
6. Promotion-specific Rules:
6.1 Initial Payment Coupon
a) During the Promotion Period, Eligible Member who has never made a payment for a Trade Assurance Purchase Contract on Alibaba.com before (“New Member”) may collect by clicking the coupon icon on the promotional page a US$50 coupon (“Initial Payment Coupon”), which may be used on the New Member’s first Alibaba.com Trade Assurance orders (excluding the orders made in Wholesaler Market) made during the term since 00:00:00 AM September 9, 2017 PDT by 11:59:59 PM October 19, 2017 PDT with an Initial Payment over US$1000 (“Applicable Order”) .
b) For using the Initial Payment Coupon according to 6.1 a), New member must make full payment of the Initial Payment of the Applicable Order during the Promotion Period. Initial Payments made via T/T (telegraphic transfer) must be booked by supplier on account in Alibaba.com system, and Initial Payments made via e-Checking must be received by the designated beneficiary bank Citibank, N.A. by October 19, 2017. For the avoidance of doubt, any payment received outside of the Promotion Period will not be able to use the Initial Payment Coupon;
c) Initial Payment Coupons available are limited in quantity and will be offered on a first come first served basis according to this Official Rules. Promoter may have depleted fund reserves for coupons under this Promotion and Initial Payment Coupons could become unavailable for collection without prior notice to you.
d) Each New Member may use the Initial Payment Coupons only once during the Promotion Period. Alibaba.com shall be entitled to regard (as determined in its sole and absolute discretion) Eligible Members that use the same or similar personal or technical information (including without limitations, identification documents, delivery recipient name, account address, communication details, IP address) as a single account; should this be the case, Alibaba.com shall be able to disqualify one or both of the Eligible Members’ Applicable Orders.
e) Initial Payment Coupon cannot be refunded, transferred, or exchanged for any gifts, cash, any other cash equivalents in any value.
f) In the event an Applicable Order is cancelled, closed or terminated for any reason or a dispute arises between the Eligible Member and the supplier, the Initial Payment Coupon will automatically become void.
In the event of discrepancies between the Eligible Member’s records (or records that Eligible Member has taken from a third party) and Alibaba.com’s record, Alibaba.com’s records in relation to the confirmation of Trade Assurance Purchase Contracts (each, a “Purchase Contract”), execution of Purchase Contracts, payment of any amounts under any Purchase Contracts, discount of any amounts, and the automatic disqualification of any offers, shall prevail.
6.2 Free Inspection Service
a) During the Promotion Period, each Eligible Members entering into a Trade Assurance Purchase Contract with an Initial Payment over US $1000 (“Eligible Order”) will enjoy on that order a one-time free inspection service (“Free Inspection Service”) provided by Bureau Veritas Consumer Products Service Co., Ltd. (the "Inspection Company").
b) Free Inspection Service is available on a first come first served basis for Eligible Members who place an Eligible Order.
c) The Free Inspection Service is only available on Alibaba.com Trade Assurance orders, excluding the orders made in Wholesaler Market, prior to shipment of the relevant goods and will only be conducted in Mainland China (excluding Chongqing, Guizhou, Hainan, Heilongjiang, Jilin, Ningxia, Inner Mongolia, Qinghai, Tibet, the Gansu, Sichuan and Xinjiang Provinces as well as such other regions which the Promoter may from time to time determine and announce on Alibaba.com).
d) To enjoy the Free Inspection Service, Eligible member must make full payment of the Initial Payment of the Eligible Order during the Promotion Period. Initial Payments made via T/T (telegraphic transfer) must be booked by supplier on account in Alibaba.com system, and Initial Payments made via e-Checking must be received by the designated beneficiary bank Citibank, N.A. by October 19, 2017. For the avoidance of doubt, any payment received outside of the Promotion Period will not enjoy the Free Inspection Service;
e) Once an Eligible Member places an Eligible Order and makes full payment of the Initial Payment, an order for Free Inspection Service will be automatically placed at here. Alibaba.com will contact such Eligible Members via email within 30 days of the last day of the Promotion Period in respect of follow-up procedures regarding the delivery of the Free Inspection Service.
f) The Free Inspection Service is valid between 20 September 2017 at 00:00:00 AM PDT and 31 January 2018 at 11:59:59 PM PST (“Service Period”), after which it will expire. Failure or rejection by Eligible Member to contract with the Inspection Company and/or arrange the inspection will be deemed as the Eligible Member’s forfeiture of the Free Inspection Service. Unused Free Inspection Service orders will lapse and cannot be refunded or exchanged for anything.
g) In the event an Applicable Order is cancelled, closed or terminated for any reason or a dispute arises between the Eligible Member and the supplier, the Free Inspection Service will automatically become void.
6.3 Free Value-added Service
a) During the Promotion Period, Eligible Members who have made at least one Trade Assurance order before September 19, 2017 (“Regular Member”) and enter a Trade Assurance Purchase Contract with an Initial Payment over US $1000 may enjoy three free RFQ value-added services (“RFQ Value-Added Service”) worth up to $119.94 on Alibaba.com.
b) For avoidance of misunderstanding, RFQ Value-Added Service refers to the technical services provided by Alibaba.com allowing You to receive more quotes and faster response from suppliers to your requests (for details You may click here)
c) The RFQ Value-Added Services may be used for any requests on Alibaba.com to a Trade Assurance supplier (excluding in Wholesaler Market), made between 31 October 2017 at 00:00:00 AM PDT and 31 January 2018 at 11:59:59 PM PST (“RFQ Value-Added Service Period”), after which it will expire. Unused RFQ Value-Added Services will lapse and cannot be refunded or exchanged for anything.
d) To enjoy the Free Inspection Service, Regular member must make full payment of the Initial Payment of the Eligible Order during the Promotion Period. Initial Payments made via T/T (telegraphic transfer) must be booked by supplier on account in Alibaba.com system, and Initial Payments made via e-Checking must be received by the designated beneficiary bank Citibank, N.A. by October 19, 2017. For the avoidance of doubt, any payment received outside of the Promotion Period will not enjoy the RFQ Value-Added Service.
6.4 Selected Sample
a) Since 12 September 2017 PDT to 19 October 2017 PDT, You may browse and add to favorites-list the selected samples of goods provided by suppliers on Alibaba.com which will be offered with the following discount during the period since 20 September 2017 PDT by 30 September 2017 PDT (“Selected Sample Period”) on the Promotional Page (“Selected Sample”):
i Each Select Sample at the price of US$1 with free shipping (“Special Offer A”); or
ii Each Select Sample at the price of US$1 without free shipping (“ Special Offer B”); or
iii Each Select Sample with a discount of 20%-30% off (“Special Offer C”).
b) During the Selected Sample Period, each Regular Eligible Member may order one of the Select Samples of Special Offer A on the promotional page, and quantity of such Select Sample is limited to one piece;
c) During the Selected Sample Period, each Eligible Member, including, without limitation, the Regular Eligible Member may order any of those Selected Samples of Special Offer B, but quantity of each Select Sample is limited to one piece;
d) All Selected Samples are available in limited quantity and will be offered by the Supplier on a first come first served basis. Suppliers may have sold out the Select Samples under this Promotion and the Select Samples could become unavailable for purchase without prior notice.
e) Selected Sample promotion is available only on Alibaba.com iPhone and Android APP.
f) Without prejudice to the rights Promoter has under this Official Rules, Promoter reserves the right to cancel any order of Selected Samples if the Promoter finds, in its sole and absolute discretion, that the order is made by the Eligible Member who has made another order(s) of the same Selected Samples, which violates this Official Rules.
7. General Rules:
a) By participating in this Promotion, you agree to be bound by these Official Rules.
b) Any fraud and/or abuse of the offers (e.g, Alibaba.com discounts) awarded/ received under the Promotion (“Offers”) by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to the Offers and/or cancellation of all or part of your account(s) with the Promoter. The Promoter reserves the right to deduct the value of any Offers awarded inappropriately to you directly from your account(s) with the Promoter without prior notice and/or take legal action in such instances to recover any outstanding amounts.
c) In the event that the Promotion is ceased or suspended by the relevant authorities or due to serious network attack or system fault, the Promotion may be terminated prematurely. Such situation shall constitute a force majeure event and the Promoter shall not be liable for any damages or claims that arise out of the event.
d) The Promoter is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.
e) In the event that the Promotion becomes inoperable due to any computer network related reasons, you agree that the Promoter shall not be held liable for any damages.
f) Time and validity of any transactions and/or your eligibility to the Offers shall be determined by the Promoter at it sole discretion based on the Promoter’s record. If there is any discrepancy between the record of transaction held by you and that held by the Promoter, the Promoter’s record shall be conclusive and binding on you.
g) The Promoter reserves the right to amend these Official Rules as well as to vary or terminate any of the Offers without prior notice. In the event of disputes, the decision of the Promoter shall be final and binding.
h) The Promoter reserves the right and absolute discretion to cancel or revoke your right to participate in a Promotion or use any Offers, upon discovery of your dishonest, malicious, fraudulent, unlawful or, in the opinion of the Promoter, inappropriate acts in its participation in any Promotion without liability to you.
8. Conflict of Terms and Conditions:
a) In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.
b) In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on com, the terms under these Official Rules shall prevail.
a) THE FREE INSPECTION SERVICES ARE PROVIDED DIRECTLY BY THE INSPECTION COMPANY AND NOT BY ALIBABA.COM. ELIGIBLE MEMBERS ARE REQUIRED TO ENTER INTO INDEPENDENT CONTRACTS WITH THE INSPECTION COMPANY IN RESPECT OF THE DELIVERY OF THE FREE INSPECTION SERVICES. ALIBABA.COM SHALL NOT BE LIABLE TO ELIGIBLE MEMBER AND/OR ANY THIRD PARTIES FOR ANY INJURIES, HARMS, LOSSES AND/OR DAMAGES CAUSED TO ELIGIBLE MEMBER AND/OR ANY THIRD PARTIES ARISING FROM THESE PARTIES’ USE OF THE FREE INSPECTION SERVICES. ALIBABA.COM MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. USE OF THE FREE INSPECTION SERVICES BY ELIGIBLE MEMBER IS AT THE ELIGIBLE MEMBER’S OWN RISK.
b) TO THE MAXIMUM EXTENT PERMITTED BY LAW, In no event will the promoter be liable to YOU for any direct, INDIRECT, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with your participation in thIS PROMOTION, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not Sponsor HAs been advised of the possibility of such loss or damage.
10. Disputes: You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible, and shall have no liability to it or anyone else for any dispute or claim that arises out of the your participation in the Promotion.
11. Governing Law: You agree that this Promotion is governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with this Promotion must be brought in a court of competent jurisdiction in Hong Kong.