FAQ

What is a Pro Buyer？

A user with an annual transaction value equal to or more than US $300,000 on Alibaba.com; and/or an annual income of more than US $1million.

How to become a Pro Buyer?

By filling in the application formhttps://sale.alibaba.com/p/ds76k0r7i/index.html?spm=a2700.7756200.0.0.7bd81afaQ3YPdg&show_form=true&tracelog=icbupro_usbranding_101553_tradeshow614. You may find the entrance in product details, trade show venues etc. Normally it will take around 48 hours to finish the verification process.

What is the US $100 OFF coupon?

The coupon is specially designed for Pro Buyer, which can be applied on millions of products with “start order” button or with “get sample” badge when orders (product and shipping fee all included) are or over US $150 before August 31, 2021 PST.

Where can I get the coupon?

If you’re a Pro Buyer, you can get the coupon in online trade show venues https://sale.alibaba.com/p/d9mmludld/index.html?spm=a2700.8293689.scGlobalHomeHeader.21.2ce267afbY51No&tracelog=t/c and product details (products with “start order” button or with “get sample” badge). If you’re not a Pro Buyer, please apply for the membership. https://sale.alibaba.com/p/ds76k0r7i/index.html?spm=a2700.7756200.0.0.7bd81afaQ3YPdg&show_form=true&tracelog=icbupro_usbranding_101553_tradeshow614.

How many coupons can I get?

You can only get ONE coupon during promotion time. (June 7, 2021 at 00:00:00 Pacific Standard Time (PST) until June 27, 2021 at 23:59:59 Pacific Daylight Time (PST)

Pro Buyer Terms & Conditions.

This Terms & Conditions apply to registered users of Alibaba.com (www.alibaba.com) (the “Users”). All applicable agreements and rules on Alibaba.com shall also apply to the Pro Buyer (as defined below). The Users who use the Pro Buyer Services (as defined below) shall be regarded as having read, fully understood and accepted this Terms & Conditions.

1. Definitions                                                      

1.1. Pro Buyer: A User with (i) an annual transaction value equal to or more than US $300,000; and/or (ii) an annual income of more than US $1million, subject to verifications by Alibaba.com at its sole discretion.

1.2. Pro Buyer Rights: The Pro Buyers are entitled to special rights in relation to products and services. The rights of Pro Buyers will be set out on Alibaba. com, may vary from time to time.

1.3. Pro Buyer Services: The services will be provided by Alibaba.com so that the Pro Buyer is entitled to the Pro Buyer Rights.

2. Membership Activation

2.1. Alibaba.com will send invitation to a User if such User is eligible to become a Pro Buyer. Such invitation will be sent via email or any other manners determined by Alibaba.com, and such User who receives an invitation will need to confirm acceptance of the membership pertaining to the Pro Buyer Rights (the “Membership”), subject to verifications by Alibaba.com at its sole discretion (the “Membership Activation#1”). Such User shall represent that it has full power and authority to confirm acceptance of the Membership. Save for the Membership Activation#1, some Users who meet the requirements for being Pro Buyers will be automatically upgraded to Pro Buyer status by Alibaba.com at its sole discretion (the “Membership Activation#2”, together with the “Membership Activation #1”, collectively “Membership Activation”). Such Users will receive notifications of the above upgrades where they will be entitled to opt out in the event that they don’t wish to be Pro Buyers.

2.2 Upon the Membership Activation, your Pro Buyer status will be shown on Alibaba.com and available to the selected suppliers at sole discretion of Alibaba.com.

2.3. The Membership is valid for 365 days from the date of Membership Activation. Upon or prior to the expiry date of the Membership, the User will be reassessed by Alibaba.com pursuant to the criteria for being a Pro Buyer. If such criteria are met, the Membership will be automatically renewed for successive 365-day periods. If such criteria are not met, the Membership will be terminated.

3. Pro Buyer Rights

3.1. Being a Pro Buyer will entitle a User to the following benefits, if applicable:

(A) Special offers on certain products, including discounted prices and coupons; and/or

(B) Special services provided by Alibaba.com

3.2. Alibaba.com will, at its sole discretion, update the benefits and services offered to the Pro Buyer from time to time.

4. Membership Termination

4.1. Save for the paragraph 2.3, the Pro Buyer Services may be terminated or suspended due to the following reasons:

(A) Alibaba.com has reasonable grounds to suspect that the Pro Buyer is improperly using its Pro Buyer Rights;

(B) there are misconducts of the Pro Buyer on Alibaba.com, including but not limited to dishonest or fraudulent acts;

(C) the Pro Buyer breaches applicable agreements and/or rules on Alibaba.com; and

(D) either the Pro Buyer or Alibaba.com wishes to terminate this Terms and Conditions with prior written notice.

4.2 Notification will be sent to the Pro Buyer if its Pro Buyer status is changed. If there is no notification, the Pro Buyer status shown on Alibaba.com shall be conclusive.

4.3. Indemnity

The Pro Buyer agrees to indemnify Alibaba.com, its affiliates, directors, employees, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from the Pro Buyer’s breach of this Terms and Conditions.

5. Governing Law; Dispute Resolution

This Terms and Conditions shall be governed by Hong Kong laws. Any dispute in connection with the Pro Buyer Services herein shall be subject to the exclusive jurisdiction of Hong Kong courts.

Pro Buyer US $100 OFF Promotion

(“Terms and Conditions”)

These Terms and Conditions shall apply to the “US $100 OFF” promotional campaign as part of the Online Trade Show | Summer run on Alibaba.com International Website (www.alibaba.com) (“Alibaba.com Website”).

1. The Promotion: During the Promotion Period (as defined in Clause 2), buyers who have upgraded to Pro Buyer on or before June 27, 2021 can collect one trial order coupon worth US$100 (the “Coupon”) from online trade show webpages or related product details. The trial order coupon can be applied on millions of products with “start order” button or with “get sample” badge when orders (product and shipping fee all included) are or over US $150 before August 31, 2021 PST.

2. Promotion Period: The Coupon can be collected from June 7, 2021 at 00:00:00 Pacific Standard Time (PST) until June 27, 2021 at 23:59:59 Pacific Daylight Time (PST) (the “Promotion Period”). And the Coupon expires on August 31 23:59:59 PST.

3. Promoter: The promoter of this Promotion is Alibaba.com Singapore E-Commerce Private Limited, a company incorporated in Singapore with its registered office address at 8 Shenton Way, #45-01 AXA Tower, Singapore 068811 (“com”).

4. Availability: This Promotion is available on the Alibaba.com website, Alibaba.com mobile site, Alibaba iPhone and Android app, as well as Android Pads.

5. Eligible Participant: You must be a Pro Buyer before June 7, 2021 23:59:59 PST or has become a Pro Buyer during June 7, 2021 23:59:59 PST and June 27 23:59:59 PST. Notwithstanding that, any person who is an employee, officer and/or director of the Promoter (including his/her immediate family members, agents, any corporate entity in which he/she is a shareholder, director and/or employee, and, such corporate entity’s affiliates and subsidiaries) shall not be eligible to participate in this Promotion.

6. Promotion-specific Rules:

• The trial order coupon can be applied on millions of products which are with “start order” button or with “get sample” badge when orders (product and shipping fee all included) are over US $150 before August 31, 2021 PST.
•  

• The Purchase Order will automatically be closed and the Promotion will automatically be released if the payment had not been settled within seven (7) days after placing the relevant Purchase Order.

• The Promotion is only valid for one Purchase Order per Eligible Participant. For the avoidance of doubt, the available quota for this Promotion is limited (the “Quota”) and it shall be determined by the Promoter on a “first-come, first-served basis” based on the relevant payment time of the Purchase Order during the Promotion Period.

• The Promoter shall have the right to destroy any products at the expense of the Eligible Participant in the following scenarios: the products (or any part thereof) have failed to pass any custom clearance due to any reason attributable to the Eligible Member including but not limited to its failure to settle any duty and levy in relation thereto; and the Eligible Member refuses to accept the delivery.

7. General Rules

• By participating in this Promotion, you agree to be bound by these Terms and Conditions. Alibaba.com reserves the right to amend these Terms and Conditions as well as to vary or terminate the terms of the Promotion requirements without prior notice to you. In the event of any dispute, the decision of Alibaba.com shall be final and binding.

• Any fraud and/or abuse of the offers and/or Coupon(s) awarded/received under the Promotion (“Offers”) by you (as determined by Alibaba.com in its sole discretion) will result in the forfeiture of your eligibility to the Offers and/or may lead to the termination of all or part of your account(s) with Alibaba.com. Alibaba.com reserves the right to deduct the value of any Offers awarded inappropriately to you directly from your account(s) with Alibaba.com without prior notice and/or take legal action in such instances to recover any outstanding amounts.

• In the event that the Promotion is cancelled or suspended by any relevant authorities or due to a serious network attack or system failure or any other reasons, this Promotion may be terminated prematurely without prior notice to you. Such situation shall constitute a force majeure event and Alibaba.com shall not be liable for any damages or claims that arise out of the force majeure event.

• com is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.

• In the event that the Promotion becomes inoperable due to any computer network related reasons, you agree that Alibaba.com shall not be held liable for any damages.

• The timing and validity of any transactions and/or your eligibility to the Offers shall be determined by Alibaba.com at its sole discretion based on Alibaba.com’s own transaction records. If there is any discrepancy between the transaction records held by you and that of Alibaba.com, Alibaba.com’s records shall be conclusive and binding on you.

• com reserves the right and absolute discretion to cancel or revoke your right to participate in the Promotion or use any Offers, upon the discovery of any violation of these Terms and Conditions by you or your dishonest, malicious, fraudulent, unlawful or, in the opinion of Alibaba.com, inappropriate acts in your participation in any Promotion.

• In case of any discrepancy in the interpretation between the English and other non-English language versions of these Terms and Conditions, the English version shall prevail.

• In the event that any of the terms in these Terms and Conditions conflict with any rules and/or any related information displayed elsewhere on the Alibaba.com Website, these Terms and Conditions shall prevail.

• Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, In no event will Alibaba.com AND/OR ITS AFFILIATES be liable to YOU for any direct, INDIRECT, special, incidental, exemplary, punitive or consequential damages (including loss of use, LOSS OF data, LOSS OF business or profits) arising out of or in connection with your participation in thIS PROMOTION, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, EVEN IF ALIBABA.COM AND/OR ITS AFFILIATES HAVE been advised of the possibility of such loss or damage.

• Notwithstanding anything to the contrary, you acknowledge and agree that Alibaba.com and/or any of its affiliates shall not be responsible, and shall have no liability to you or any third party for any dispute or claim that arises out of your participation in this Promotion.

You agree that this Promotion and these Terms and Conditions are governed, interpreted and enforced by the laws of Hong Kong, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with this Promotion must be brought in a court of competent jurisdiction in Hong Kong.