Alibaba.com Logistics Service Delivery Timeline Adjustment
Dear customers,
Due to transportation restriction in some destination countries, some Alibaba.com Logistics service delivery timeline will be extended, and we have temporarily suspended the On-time Delivery service.
Below is the new estimated delivery timeline.
| Carrier | Original | New | Exception |
| Alibaba.com Parcels(3C) | 3 ~ 6 working days | 5 ~ 8 working days | |
| Alibaba.com Parcels | 3 ~ 6 working days | 5 ~ 8 working days | |
| HK DHL | 4 ~ 6 working days | 7 ~ 15 working days | US: 9 ~ 17 working days |
| FedEx IP | 3 ~ 6 working days | 3 ~ 7 working days | US: 7 ~ 11 working days |
| FedEx IE | 4 ~ 9 working days | 4 ~ 9 working days | US: 10 ~ 16 working days |
| UPS Expedited | 4 ~ 9 working days | 5 ~ 10 working days | |
| Aramex | 4 ~ 6 working days | 8 ~ 15 working days | |
| DPEX | 3 ~ 6 working days | 8 ~ 15 working days | |
| Alibaba.com Air Express | 5 ~ 7 working days | 9 ~ 15 working days | |
| Alibaba.com Standard Express(3C&General) | 7 ~ 12 working days | 9 ~ 15 working days | |
| Alibaba.com Economy Express(3C&General) | 8 ~ 20 working days | 9 ~ 20 working days | |
| Alibaba.com Parcels (EU&US&CA) | 6 ~ 9 working days | 9 ~ 12 working days | |
| Alibaba.com Parcels(Special) | 5 ~ 7 working days | 10 ~ 12 working days | |
| Alibaba.com Economy Express(Battery) | 9 ~ 15 working days | 15 ~ 20 working days | |
| Alibaba.com Parcels (EMS) | 9 ~ 20 working days | 14 ~ 25 working days | |
| Alibaba.com ePacket | 7 ~ 25 working days | 12 ~ 30 working days | |
| Alibaba.com Economic Parcels(US) | 6 ~ 10 working days | 11 ~ 15 working days | |
| Alibaba.com Parcels (>20KG) | 6 ~ 9 working days | 9 ~ 11 working days |
Alibaba.com Logistics Service Team
2020.03.20